About Us
The Greater Triangle Area PCC is the local council and is comprised of major businesses in the Triangle area; it consists of 50 Executive members.
The council’s mission is to provide a forum for professional mailers to discuss and interact with their local postmaster and postal representatives. It is an opportunity to meet other mailers and learn how the Postal Service can meet their needs and assist in mailing solutions to improve their company’s operation.
The council also serves as an avenue for its members to exchange ideas and suggestions on new Postal Service products and services. Members interacting at PCC meetings, seminars, and events have developed many revenue-generating and cost-saving ideas.
GTAPCC membership provides you the opportunity to network with fellow mailing associates and postal representatives so you can assist your company’s growth in the most economical and efficient manner possible.
For 30 plus years I've been director of Mail Operations for the university. When I first started working with the mail program, I realized how important it was to have a “networking team" to reduce the cost of mail operations. As a member of the PCC, it gave me the opportunity to work closely with USPS representatives, attend postal forums and make contact with other PCC chapters across the nation. Membership in the PCC is a valuable tool for a successful mail program. If you are an experienced mailer or just beginning there is much to be gained by being a member.
Elva Scarborough
Campbell University
What is a Postal Customer Council?
The Postal Customer Council program is intended to establish an effective dialogue and improve communications between the US Postal Service and its business customers. The Postal Customer Councils help keep customers apprised of changes in service, make suggestions or improvements to their local Postal carriers, and give customers a role in the Postal decision-making process.
The Postal Customer Council was established in 1961 to improve communication between customers and USPS managers. The organization has grown increasingly more important since the 1970s, when business mailing issues became its primary focus.
Today, there are more than 200 Postal Customer Councils with approximately 120,000 members across the nation. Regular meetings, educational programs, mailer clinics, and seminars keep members up to date with the latest US Postal Service™ developments. Members also work closely with local US Postal Managers to make mail service more efficient, resulting in improved delivery and greater customer satisfaction.
The mission of the Postal Customer Council is to:
- Promote local cooperation and support of Postal Service initiatives
- Foster a close working relationship between the Postal Service and business mailers
- Share information and exchange ideas about new and existing Postal Service products, services, programs, and procedures that effect business mailers
- Help PCC member organizations grow professionally through focused educational programs
What is the purpose of a Postal Customer Council?
Through regular meetings, mailer clinics, seminars and expos, PCC members keep abreast of the latest postal developments and work closely with local post offices to make mail service more efficient. It's a great opportunity for businesses to get involved with your Postal Service.
